Effective Date: [10/06/2025]
At Cristabol Palace Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we may collect from you when you visit our website, make a reservation, or interact with us in other ways.
Information We Collect
When you visit our website or interact with us, we may collect the following types of information:
1. Personal Information
We may collect personal information that can identify you, such as:
- Name
- Email Address
- Phone Number
- Mailing Address
- Credit Card Information
- Any other information you provide to us during the booking process or customer service interactions.
2. Non-Personal Information
We also collect non-personal information that does not directly identify you, such as:
- Browser type
- IP address
- Pages visited
- Time spent on our site
- Other anonymous usage data.
This information helps us understand how visitors interact with our website and enhances your experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process reservations and bookings.
- To communicate with you regarding your stay, inquiries, and promotions.
- To improve our website and services.
- To personalize your experience at our hotel.
- To send periodic emails regarding your booking or other products and services.
- To comply with legal obligations and protect our legal rights.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a website transfers to your computer’s hard drive through your web browser. You can choose to accept or decline cookies; however, declining cookies may prevent you from taking full advantage of our website.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following instances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Your Rights
You have certain rights in relation to your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of any inaccuracies in your personal information.
- The right to request the deletion of your personal information.
- The right to object to or restrict the processing of your personal data.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. While no method of transmission over the Internet or method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Cristabol Palace Hotel 23 fubara dublin green street, off alpha beach road Lekki +234-8168087829 info@cristabol.com.ng
Your privacy is important to us, and we are committed to protecting your personal information. Thank you for choosing Cristabol Palace Hotel.